Attach the control panel faceplate, if not attached If the control panel faceplate is not already attached, do the following:. See your browser’s documentation for specific instructions. HP encountered an error while trying to scan your product. One or more of the values entered is not permitted. Press 4 to select and print a Self-Test Report.

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If odficejet issue persistscontinue with the next solution. How does HP install software and gather data? With the product turned ondisconnect the power cord from the rear of the product.

Asia Pacific and Oceania. Executive B5 A5 Cards. Remove selected files Download files.

The list of recommended drivers for your product has not changed since the last time you visited this page. If any debris is evident, proceed to step two. Paper loaded incorrectly in the paper tray.

A ‘Paper jam’ Message Displays for HP Officejet J5700 All-in-One Printer Series

Any changes or modifications to the product that are not expressly approved by Hewlett-Packard could void the user’s authority to operate this equipment. The Virtual Agent is currently unavailable.


The list of all available drivers for your product is shown above. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Printer Specifications for HP Officejet J5700 All-in-One Printer Series

Gather the following items to clean the ink cartridge and carriage:. Use both hands to pull out any whole sheets of paper to avoid tearing them. See the packaging for a list of items shipped in the box. Search for more information If you are still experiencing issues, see the HP Product Support Home Page, and then search for another document that relates to the symptoms you are experiencing.

Wait 10 minutes to allow the ink cartridge and carriage electrical contacts to dry. This equipment generates, uses, and can radiate radio frequency energy. Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots.

Maximum operating conditions Allowable operating temperature range: Hook the top edge of the tray into the light gray latches, and then lower it.

HP recommends emptying the output bp frequently. Make sure you have letter or A4 unused plain white paper loaded in the input tray, and then press OK.


Printer Specifications for HP Officejet J All-in-One Printer Series | HP® Customer Support

If the ink cartridge is outside of the printer for too long, the ink foficejet dry and clog the nozzles. It matches the product: Product has been exchanged: Any warranty support needed would be completed by the third party that sold the product.

We were unable to find any drivers for your product. Tap water can contain contaminants that damage the ink cartridge. Please return to the product information page and verify the numbers provided or try again later. Use i5700 HP print cartridges to ensure good quality.

Javascript is disabled in this browser. HP has scanned your product but currently has no suggestions for driver updates. Do not leave the ink cartridges outside of the printer for more than 30 minutes.